Modern Luxury, Premium Furniture

SULTAN FURNITURE

Jl. Dr. Sutomo No.26, Kauman, Kec. Jepara, Kabupaten Jepara, Jawa Tengah 59417

  • Phone : 0812 2990 9657
  • Email : cssultanfurniture@gmail.com

FAQ's

How is the delivery process?

Affordable Shipping with Local Cargo Services & International Delivery

  • Pepeje Expedisi: Jepara – Jakarta (Jabodetabek) & Sumatra.
  • Bali Indo Cargo: Jepara – Bali & Lombok (for full truckload shipments only).
  • Hiba Cargo: Jepara – Sumatra.
  • Prima Express: Jepara – Surabaya (East Java).
  • Atox Trans: Jepara – Bandung (City).
  • Semarang, Solo, Yogyakarta: Pick-up service (IDR 300,000 – IDR 600,000/trip).

Large Orders (≥ IDR 50 million): Use containers via EMKL for direct shipping from Jepara to Kalimantan or other regions.

International Delivery: We also offer global shipping solutions to bring premium furniture from Jepara to your doorstep worldwide.

Let me know if you'd like further adjustments!

When will the products be shipped?

We will ship the items once the full payment, including the shipping cost, has been made. If the item you ordered is in Ready Stock, it will be shipped the next day. If the item is a Pre-Order, we will begin the production process once you confirm the 50% deposit payment of the item's price.

The item will be completed in approximately 14-21 days after payment. Once the order is ready, please settle the remaining balance from the deposit you made. After that, we will ship your order and provide the cargo phone number for tracking. You can track your order through that number."

Let me know if you'd like any adjustments!

Why haven’t my products been shipped yet?
  • You have not made the transfer or confirmed the transfer proof to our Customer Service.
  • The order has exceeded the maximum ordering time, so the item will be shipped the next day.
  • The item you ordered requires detailed and lengthy production.
  • The order data is incomplete. Please ensure the data is complete, such as Name, Phone Number, Full Address (Street, House Number, RT/RW, City/District, Postal Code).

Feel free to ask if you need more changes!

When will the producta arrive?

All our shipments are handled by the Jepara Cargo Expedition service, which is in partnership with our company. Orders are typically delivered within 3-6 days, depending on your location. For further details, you can directly contact the Cargo phone number we provide to you.

Email us

Please let us know if you have any questions or anything you would like to know about us through the number above.