Here are the frequently asked questions from our customers
If you can't find the answer here, feel free to contact us!
Yes, we do accept custom orders. You can provide your desired design or specifications, and we will create the furniture according to your needs. Feel free to reach out to us for further details!
The production time depends on the type and complexity of the order. Typically, it takes around 2 to 4 weeks. We will provide a clear estimate of the production timeline before starting the process. For more details, feel free to contact us!
Certainly! We provide a warranty for every product. If any damage occurs due to production processes, we are ready to repair or replace the item according to the warranty terms.
Yes, we accept bulk orders for projects or businesses. If you need large quantities of furniture, we are happy to accommodate your requirements. Please contact us directly to discuss your specific needs and get a custom quote. We'll ensure that your order is handled efficiently and on time.
We offer several convenient payment options. You can pay via bank transfer, credit/debit card, or other secure payment methods. Our team will provide you with detailed instructions based on the payment method you prefer. If you have any questions or need assistance with the payment process, feel free to contact us.
We offer shipping services throughout Indonesia and can arrange international shipping as well. Shipping costs are adjusted based on the destination. For more details and to get a quote, please contact us directly.
Certainly! You can visit our workshop or showroom to view the product quality in person. Please schedule an appointment in advance through our contact details.
If the product is damaged during shipping, please contact us immediately. We will assist in resolving the issue, including offering a replacement or repair if necessary.
Yes, we offer various discounts and promotions throughout the year. To stay updated on the latest offers, be sure to check our website or contact us directly. We occasionally provide special deals for first-time customers, bulk orders, and seasonal promotions.
Yes, all of our products come with a high-quality finish. If you require a specific type of finish or customization, please let us know, and we can accommodate your preferences. Feel free to reach out to us for any additional details regarding finishes.